I emailed you to inform you that I haven’treceived my order-I’m still awaiting a reply
Hi there,
Thank you for reaching out to us regarding your order. We apologize for any inconvenience you may have experienced. We received your email and have re-sent your order via Express post. Please note that you should have received it by now. If you have any further concerns, please do not hesitate to reach out to us again.
Thank you for your patience and understanding.
Best regards,
Customer Service Team
The sight is good but no instructions on how best to use it
Hi there,
Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you found our site to be good. We strive to make our platform user-friendly and we apologize for any confusion you may have experienced.
We understand the importance of having clear instructions on how to use our product and we want to assure you that they should be contained within each book. We will take your feedback into consideration and work on making the instructions more prominent.
Thank you for bringing this to our attention and please don't hesitate to reach out to us if you have any further questions or concerns. We value your satisfaction and hope to improve your experience with us.
Huge price increase in 2026. Sadly no longer within reach for families struggling in tough financial times.
Hi there, thanks for leaving us your feedback. We understand the concerns with the price increase for our product. We want to assure you that we are committed to providing quality products at affordable prices. Our products are made in Australia by Australian authors and we strive to keep costs as low as possible while still being able to create new resources. We appreciate your support and hope to continue serving you in the future. Thanks again.
I have found that purchasing the texts is easy. At certain times, discounts are offered which is obviously very helpful for low income households and especially if purchasing several subjects' ATAR Notes textbooks at the one time. Delivery was prompt.
we had some issues with the delivery but overall a positive experience
Good service . But the content is not what I expected.
Hi Patty,
Thanks for reaching out and taking the time to share your feedback.
I'm really sorry to hear the content didn't meet your expectations. Could you please reach out to our support team via support@atarnotes.com and let us know more? We'd love to have a chat and hear your feedback in more detail.
If there is anything else we can do to help, please let us know.
Kind regards,
Alec
Really prompt and forward thibking company.
Hi Julia,
Thank you very much for your feedback. Our goal is to make education accessible for everyone!
Great website for students
Hi Mohan,
Thank you very much for your feedback!
Warm regards,
AN Support
Came on time and everything was in perfect condition, ordered from ATAR notes a few times and my teachers are always impressed with the stuff I order.
Hi Saqqara,
Thanks for taking the time to share your feedback! We are glad you have found the notes useful. Good luck with your studies.
Overpriced and all notes just black and white. Too many wordings.
Hey Angela,
Thanks so much for taking the time to share this with us, we really appreciate it. We'd love to chat to you and get some more details about what you liked and didn't like. If you are interested, please reach out to us via support@atarnotes.com.
