FAQs

Study Guide Books

Are these fully up-to-date for new study designs / syllabuses?

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Yes, all our Study Guides are revised when there are syllabus changes or content updates. Where applicable, the relevant years are shown on the front cover or the product page.

Please keep in mind that sometimes the curriculum may change without warning, and we do our best to respond to these changes as quickly as possible, but we can't always anticipate them. If you are unsure whether a title is right for you, please do not hesitate to contact us.

I would like to buy the Study Guides in person. Are you stocked in bookshops?

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Yes, our study guides are available at all leading educational booksellers and suppliers. You can find your closest store here.

What’s the difference between all the types of Study Guides?

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The Complete Course Notes are designed to summarise the content in a subject. If you are struggling to understand concepts, we’d recommend the Course Notes.

The Topic Tests contain practice questions and sample solutions. If you’re on top of the content but need to practise applying your knowledge, we’d recommend the Topic Tests.

The Text Guides are text-specific resources for the books and films you study in English subjects, and include things like summaries, dissections of characters and themes, quote banks, vocabulary words, and sample essays.

The Flashcards are top quality memorisation resources designed to help students learn and remember the most important information for assessment tasks and exams.

The Summary Sheets provide a summary of the entire course in 30 pages, including dot point summaries, diagrams and tables.

The Neap Practice Exam Packs are printed books containing multiple years of Neap Practice Exams with fully worked solutions and marking guides.

ATARNotes+ is our digital platform giving you access to all of our study resources, across multiple subjects for a single payment.

All of our products complement each other very well, and many students choose to study from a mix of them.

Will older year editions of the Study Guides be relevant to me?

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Generally, we do not recommend using out of date Study Guides unless you are prepared to research what is and is not relevant to you (which can be a lot of extra work!).

Will Study Guides from other states be relevant to me?

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For Years 7 to 10, all of our books follow the Australian Curriculum and are relevant across all states.

For Years 11 and 12, we generally do not recommend using books from other states unless you are prepared to research what is and is not relevant to you. However, a link to sample pages can be found on each Study Guide's product page so you can assess whether it covers the content you need. If you are unsure, please do not hesitate to contact us.

Will there be new editions for new study designs / syllabuses?

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Yes, we will publish new editions for new syllabuses. These will typically be available the year before a new syllabus comes into effect.

Orders and Shipping

Are your orders tracked?

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Yes, all our orders are tracked. Once your order has been shipped, you will be sent an SMS and/or email including the parcel tracking details.

Can I get a refund or exchange if I purchase the wrong book?

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Please visit our Refunds and Returns page for full details on our returns policy.

Do you offer free shipping?

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Yes, all orders for print products above $95 come with a free regular shipping option - just select the “Free Shipping” option before proceeding to check out. This option needs to be selected at time of order.

Do you ship internationally?

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We may be able to ship internationally, though shipping prices vary depending on your location. Please contact us with your order details and delivery address and we will provide you with a quote. Digital products, including ATARNotes+ and other instant download products can be purchased and accessed from anywhere.

I entered incorrect details on my order - how can I change them?

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Please contact us and provide the relevant details. If we can modify the details of the order before it is processed at our warehouse, we will be happy to do so.

What are my shipping options?

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Orders via our bookshop are shipped same day or the next business day via two shipping options:

-Standard ($9.50 flat rate)

-Express ($14.50 flat rate)

Exact shipping times vary, but you can find estimated delivery times on the Australia Post website.

What happens if my order arrives damaged or is missing items?

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Please visit our Refunds and Returns page for full details on how to report a damaged or missing item.

When do your orders get shipped?

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If your items are in stock, dispatch occurs the same day or the next business day from our Melbourne warehouse.

ATARNotes+ Digital Platform

Can I access ATARNotes+ on multiple devices?

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Yes, ATARNotes+ can be accessed on any device with an internet browser, so you can study from your computer, tablet, or phone using the same account.

Can I edit the resources in ATARNotes+?

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At the moment the books in ATARNotes+ are a digital reader only.

Can I print/download the resources?

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ATARNotes+ provides digital access through our online platform. The resources can't be printed or downloaded.

Do you offer a free trial?

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We offer a free 14 day trial automatically once you purchase a book from our online store. If you have any questions please contact us here.

How much does ATARNotes+ cost?

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ATARNotes+ is a one-time payment, starting from $99. See our pricing table here.

I haven't received my ATARNotes+ setup link. How do I access my account?

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If you have not received your setup email, please check your spam or junk folder first as it may have been filtered. If you still cannot find it, you can access your ATARNotes+ account by going to our website here and resetting your password using the email address you used at checkout. If you are still having trouble, please contact us and we will help get you sorted.

Is ATARNotes+ a subscription or a one-time payment?

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ATARNotes+ is a one-time payment, not a recurring subscription. You pay once and receive access for the duration of your plan.

My book viewer isn’t loading, what should I do?

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If you have the PrivacyBadger Chrome extension installed, please disable it on plus.atarnotes.com. Otherwise if you are still having issues, please contact our team here.

What do I get with my access pass?

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ATARNotes+ gives you full online access to a customised range of ATAR Notes and Neap Education resources. Check out all our titles here.

If you purchase the AI pass, then you'll also get access to our AI-powered AnswerBot, which can provide help with any subject in your curriculum.

What is ATARNotes+?

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ATARNotes+ is an online platform which offers students access to hundreds of study guide titles for Australian high school students.

You can read more here.

What is the difference between ATARNotes+ and buying individual books?

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Buying individual books gives you a physical copy of a specific title. ATARNotes+ gives you digital access to a wide range of ATAR Notes and Neap Education resources through one platform for a single payment, making it a cost-effective option if you want access to resources across multiple subjects. The content in ATARNotes+ is exactly the same as the equivalent printed book.

What study tools does ATARNotes+ include?

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ATARNotes+ includes a range of study tools to help you learn and revise subject content.

  • Fully searchable titles - every word of every title is searchable, so you can get help instantly.
  • Lecture recordings - view recorded lectures hosted by ATAR Notes.
  • Flashcards - a great revision tool that allows you to memorise key concepts by topic or for the entire subject.
  • AI AnswerBot - level up your study with the help of our answer bots who can provide help with any subject in your curriculum. Note this is only included with the AI Learning Tool subscription.
  • Create a favourites list – add any title, flashcard set or lecture recording to your personal favourites list so you always have your most useful study guides front and centre.
  • Continue studying - when you return to a title or lecture recording, you’ll resume from the same spot you left last time.

Where did the idea for ATARNotes+ come from?

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ATARNotes+ was created when one day, at an ATAR Notes lecture, there was a student who wanted to buy study guides for all their subjects, but they only had enough money for one.

At that moment the ATAR Notes team realised that there was a problem: many students need help across all their subjects but can only afford a few study guides.

After lots of brainstorming, we came up with ATARNotes+. Now, for one low fee, students can have unlimited access to our entire range of study guides.

Information for Schools

How can I order on behalf of my school?

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For school orders, please email your order directly to our school sales manager at books@atarnotes.com. Our school order form can be found here.

You can also order directly from our website by credit card and we will send you a tax invoice.

How can I use your Study Guides as a teaching tool in my classroom?

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Our range of products are a great addition to any classroom. Each type of Study Guide can be used differently.

Complete Course Notes

Have students revise topics they’ve already learned in class, and encourage students to read ahead and prepare themselves for the rest of the year.

Use the detailed table of contents to assign specific readings or relevant information for the topics covered in your lesson plans.

Topic Tests

As you work through various topics in class, assign your students a relevant group of questions to complete to consolidate their knowledge.

Have your more advanced students focus on the difficult ‘beware’ questions to really test their grasp of the material. 

Text Guides

As you work through the text in class, assign your students the relevant summary and analysis chapters of their Text Guide to ensure they have a strong conceptual foundation.

Encourage students to use the analysis of characters or key themes as a starting point for their own writing.

Flashcards

Use Flashcards as a quick revision tool to help students memorise key content and concepts.

Encourage students to use them for short, regular revision sessions by topic or across the whole subject

Summary Sheets

Use Summary Sheets to provide students with a quick overview of the entire course and areas they need to focus on.

Encourage students to refer to the diagrams and tables to reinforce their knowledge.

I’m interested in placing an order for my school but would like to see a sample first. How can I do that?

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If you would like to see what the inside of our books look like, a link to sample pages can be found on each Study Guide's product page. 

What is your ABN and Company Details?

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Our ABN is 75 624 188 101, under the company name InStudent Publishing Pty Ltd. Our business address is Level 1, 223 Hawthorn Rd, Caulfield North VIC 3161.

Please contact us at books@atarnotes.com for our bank details or if you require any additional supplier information.

Information for Booksellers

I am a bookseller and would like to learn more about stocking your products - how can I do that?

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Please send an email to books@atarnotes.com requesting further information, and we will send you everything you need to know.